Frequently Asked Questions

• Do you ship outside the GCC?

At the moment, we only ship within the GCC, however, we’ll be soon launching international shipping options. Stay tuned for our shipping updates!

• What is your delivery policy?

Please see our Shipping Information here for more information on our Shipping & Delivery timeframes. 

• What size should I order?

We highly recommend referring to our size & fit guide, outlined in each product page under the description tab. Our product detail tries to include as much sizing & fit information as possible, and we offer exact measurements so that you can purchase the best size!

• Do you offer returns & exchanges?

Yes! We offer free returns within 30 days from the date of delivery! All we need is to ensure all returned pieces are intact in it’s new and original condition, with all labels, tags and trims in place. Please refer to our return & exchange policy for more details.

• What payment options do you accept? 

We accept all major debit & credit cards, including via Apple Pay, and we also offer cash on delivery for orders placed within the UAE.

• Where do you manufacture your products?

We’re proud to share that 97% of our product range, including packaging are all consciously manufactured in the UAE. Our socks, are responsibly sourced from Turkey, known for their premium knits and quality finish.